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What happens if a part breaks?

If a part fails during normal use (please refer to our warranty for details), we'll replace the part free of charge. Please email us at service@orukayak.com and include the following:

- Name

- Order Number or kayak's HIN

- Photo of damaged part

- Preferred shipping address

 

Once the warranty expires, or if a part is damaged due to user error, you can purchase spare parts in our online store:

Replacement parts

 

 

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