Oru Kayak Return/Refund Policy

Return/Refund Policy:

Purchased but not shipped:

10% processing fee

Shipped (within 30 days):

15% restocking fee, customer pays shipping both ways.

No returns after 30 days


To find out if you're eligible for a return and to obtain a Return Authorization Number, please contact Oru Kayak by email at, and include the following information:

  • Name
  • Order number
  • HIN number

For warranty details, please click here.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request


Please sign in to leave a comment.
Powered by Zendesk