Purchased but not shipped:
10% processing fee
Shipped (within 30 days):
15% restocking fee, customer pays shipping both ways.
No returns after 30 days
To find out if you're eligible for a return and to obtain a Return Authorization Number, please contact Oru Kayak by email at firstname.lastname@example.org, and include the following information:
- Order number
- HIN number
For warranty details, please click here.